Shipping and Return Policy

When will my product(s) be shippied?

Products will be shipped 3-5 days after order is placed. We make our orders in small batches so please allow enough time for order to be fulfilled.

How will my products be shipped?

We currently use the US Postal service in order to offer the least inexpensive shipping rates. However, all orders $75 or more are eligible for free shipping.We currently do not ship internationally.

 

We are not responsible for packages that are shipped to the wrong address so please carefully select or add your address when purchasing so that no errors are made. Additionally, we are not responsible for packages that show as delivered but are not received. This includes packages that are left on the front door or with a designated person who you have chosen to receive the package.

Will I receive shipping confirmation?

Once the order is placed, you will receive email confirmation in order to let you know that the order was placed successfully. Once the order ships, you will receive confirmation via email to inform you that the order has shipped. Lastly, you will be able to track your order in order to confirm delivery.

What is our return policy?

Due to the fact that our products are handmade, we do not allow returns. If you receive a product that is damaged or you have found that items are missing from your order, please contact us at thehairandskinbar@gmail.com and we will be happy to address your concerns. However, you must contact us within 4 days of delivery.